Adopting an intranet has its potential benefits that are also potential problems. It could mean time saved or time wasted. The user-experience could keep employees coming back or drive them away. Content creation will fall onto employees and it will be another tool used in the office, both factors that could complicate things further. Here are a few things to think about before implementing an intranet in your company.
Engaging your frontline employees is critical to a company’s success and leadership needs to take the lead. Your frontline workers are the ones who interact directly with customers, they’re on their feet, in the open and represent your brand. Here are some tips to effectively engage with your frontline workers:
In today’s day and age, a majority of us have a general understanding of what Artificial Intelligence entails, whether it be from a computer science course in college or a Black Mirror episode. But what’s Natural Language Processing? Did you know you probably already use it every day?
NLP is sentiment analysis on Facebook or Twitter when you react to a post with a like, emoji, or comment. It’s the chatbots on the lower corner of a website offering customer support. It’s speech recognition used by voice assistants like Siri or Alexa. It’s machine translation tools like Google Translate.
Simply put, NLP is the science of programming machines to understand human language. Since most of us use at least one of these daily, we know they’re imperfect. Bridging the gap between digital data and human communication is extraordinarily complicated as language is full of contextual rules and inflictions that even humans misinterpret among each other.
Although it needs work to measure up to the human brain, it’s an invaluable tool that companies like us use every day. Here are a few examples of how organizations benefit from NLP.
Cascading goals is the process of setting and linking goals at different levels within a company. The intention is to ensure and maintain the alignment of a company’s objectives and employees’ goals and activities.
At the top, the CEO sets a company-wide goal, then assigns roles or tasks to lower leadership in order to accomplish these goals. As you can assume, these people assign smaller goals to the employees beneath them, and it goes on and on. Although the goals get smaller, they must stay linked to the ultimate, company-wide goal. Employees should always keep in mind what picture their piece of the puzzle is helping put together.
Creating and encouraging a diverse culture in a modern business organization is essential. There should be no room for judgements based on religion, skin color, sexual orientation, etc. Everyone has the legal right to work and make money with their skillset.
Being a diverse and inclusive company is not achieved by just hiring all kinds of people to work for you. You need to aim to create an environment where employees are truly accepted by management and each other.
Are you organizing a corporate volunteering program? Selecting someone to lead the program is likely on your To-Do list! This is a terrific opportunity for someone in your organization to develop crucial skills that will help them further their career. Consider selecting a promising executive as your leader as it will give them a safe place to develop managerial skills.
Your first step in the process of choosing a leader should be to draft a position description to spell out the expectations. Include specific duties, time expected, and qualifications required just as you would for salaried positions in your company. Do not select someone as a leader of your program that does not meet the requirements you spell out.