3 Common Communication Mistakes that Risk Employee Engagement

Jun 24, 2019 6:10:00 AM / by Tanya Alvarado posted in Employee Engagement, improved communication, rentention, employee alignment

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Leadership effectively communicating with employees is not a simple feat. Things get lost in translation as they move down the ladder and what you meant to say may not be delivered in that way. Here are some common communication mistakes that leadership make that risk employee engagement and retention, and the simple solutions to these problems.

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Progress not Perks; Increasing Employee NPS

Jun 17, 2019 6:24:00 AM / by Tanya Alvarado posted in Employee Engagement, Employee Retention, improved communication, employee alignment

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Employee NPS drives customer NPS and customer NPS drives company growth. So what is NPS? It stands for Net Promotor Score and it measure experience and loyalty. Basically, if you want to make money you have to keep your employees happy and loyal. Clear communication will outweigh any perks an office provides to its employees. If employees feel that management and leadership don’t effectively communicate with them and if they feel unfulfilled in their work, basketball tickets and raffles won’t stop them from seeking fulfillment somewhere else. This is why maintaining a feedback loop is crucial to running a good business. Here are some ideas to assure both leadership and employees are “in the loop”.

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Unhappy Employees are Expensive

Jun 3, 2019 9:26:00 AM / by Tanya Alvarado posted in Reducing Employee Turnover, improved communication, rentention, employee alignment

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Lost productivity including absenteeism, illness, and other problems that result when employees are unhappy at work is costing the American economy $350 billion dollars a year, according to the Gallup Organization.

 

As work culture evolves and companies do more to keep their employees happy, employees in turn expect more from leadership and will not hesitate to leave if certain expectations are not being met. So save yourself the high cost of turnover and try to spot out any warning signs of an unhappy employee and nip them in the bud.

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Feeling Lost? Tips to Align your Deskless Workforce

May 27, 2019 9:21:00 AM / by Tanya Alvarado posted in Employee Engagement, employee alignment, remote workers

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Did you know that 65% of all lost customers can be traced to a disengaged employee?  In many ways, the deskless workforce is the face of the company that customers see first and interact with directly. They’re on the sales floor, greeting you as you enter a store, working the lines in factories, performing inventory and more. They’re on their feet, in the field, facing customers daily. They're the backbone of most large companies making them an invaluable tool for leadership. They are who provide information on the pulse of the company’s day to day business. Who else knows the customer better? For these reasons and more, it’s crucial that deskless employees are aligned with leadership and a company’s vision.

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Alignment by Cascading Goals

May 13, 2019 8:01:00 AM / by Tanya Alvarado posted in Employee Engagement, Leadership, improved communication, employee alignment, Goals

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Cascading goals is the process of setting and linking goals at different levels within a company. The intention is to ensure and maintain the alignment of a company’s objectives and employees’ goals and activities.


At the top, the CEO sets a company-wide goal, then assigns roles or tasks to lower leadership in order to accomplish these goals. As you can assume, these people assign smaller goals to the employees beneath them, and it goes on and on. Although the goals get smaller, they must stay linked to the ultimate, company-wide goal. Employees should always keep in mind what picture their piece of the puzzle is helping put together.

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