Don't Leave Your Frontline Employees Behind

Sep 16, 2019 9:05:00 AM / by Tanya Alvarado posted in Leadership, improved communication, gamification, employee alignment, remote workers

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Engaging your frontline employees is critical to a company’s success and leadership needs to take the lead. Your frontline workers are the ones who interact directly with customers, they’re on their feet, in the open and represent your brand. Here are some tips to effectively engage with your frontline workers: 

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Exploit Free Resources to Boost Business

Aug 19, 2019 9:45:00 AM / by Tanya Alvarado posted in Trend, millennials, employee alignment

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Studies say that on average, Americans check their phones 80 times a day. The ease of access to phones has turned them into the primary way in which we consume media. It’s no wonder that it’s rare to find a company that doesn’t utilize social media in some way, and why not? Companies are saving millions and making millions by relying solely on or in large part on social media for marketing. In fact, in 2017 it was calculated that 90 percent of U.S. businesses were using social media for marketing purposes.

It may seem simple but social media marketing takes work and skill. Here are some tips to help boost your influence: 

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Aligning Leadership with Remote Workers

Jul 29, 2019 7:45:00 AM / by Tanya Alvarado posted in rentention, employee alignment, remote workers

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The flexibility and freedom that remote work provides might actually be what employers fear the most. Remote work poses many questions and concerns for leadership. If an employee is left to their own devices, will their work get done? If they aren’t in the office every day, will they feel like a part of the team? Will they understand the culture of the company or its vision? Will they build loyalty to the company or will they leave after a few months? 

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Practical Uses of Artificial Intelligence in Business

Jul 22, 2019 7:55:00 AM / by Tanya Alvarado posted in employee alignment, NLP, AI

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Buzzwords like machine learning, problem-solving, and cognitive intelligence might help drive clicks to an article, but leaders do not care about fluff. Leaders want answers to real-life problems like, what will help me increase my bottom line? What will integrating Artificial Intelligence technology look like in the everyday routine of my employees? Will this sophisticated technology drive alignment and make things simpler, or will it make things more confusing? Here are some straightforward, real-life applications of AI that all companies can profit from.

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3 Common Communication Mistakes that Risk Employee Engagement

Jun 24, 2019 6:10:00 AM / by Tanya Alvarado posted in Employee Engagement, improved communication, rentention, employee alignment

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Leadership effectively communicating with employees is not a simple feat. Things get lost in translation as they move down the ladder and what you meant to say may not be delivered in that way. Here are some common communication mistakes that leaders make that risk employee engagement and retention, and the simple solutions to these problems.

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Progress not Perks; Increasing Employee NPS

Jun 17, 2019 6:24:00 AM / by Tanya Alvarado posted in Employee Engagement, Employee Retention, improved communication, employee alignment

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Employee NPS drives customer NPS and customer NPS drives company growth. So what is NPS? It stands for Net Promotor Score and it measures experience and loyalty. Basically, if you want to make money you have to keep your employees happy and loyal. Clear communication will outweigh any perks an office provides to its employees. If employees feel that management and leadership don’t effectively communicate with them and if they feel unfulfilled in their work, basketball tickets and raffles won’t stop them from seeking fulfillment somewhere else. This is why maintaining a feedback loop is crucial to running a good business. Here are some ideas to assure both leadership and employees are “in the loop”.

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Unhappy Employees are Expensive

Jun 3, 2019 9:26:00 AM / by Tanya Alvarado posted in Reducing Employee Turnover, improved communication, rentention, employee alignment

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Lost productivity including absenteeism, illness, and other problems that result when employees are unhappy at work is costing the American economy $350 billion dollars a year, according to the Gallup Organization.

 

As work culture evolves and companies do more to keep their employees happy, employees in turn expect more from leadership and will not hesitate to leave if certain expectations are not being met. So save yourself the high cost of turnover and try to spot out any warning signs of an unhappy employee and nip them in the bud.

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Feeling Lost? Tips to Align your Deskless Workforce

May 27, 2019 9:21:00 AM / by Tanya Alvarado posted in Employee Engagement, employee alignment, remote workers

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Did you know that 65% of all lost customers can be traced to a disengaged employee?  In many ways, the deskless workforce is the face of the company that customers see first and interact with directly. They’re on the sales floor, greeting you as you enter a store, working the lines in factories, performing inventory and more. They’re on their feet, in the field, facing customers daily. They're the backbone of most large companies making them an invaluable tool for leadership. They are who provide information on the pulse of the company’s day to day business. Who else knows the customer better? For these reasons and more, it’s crucial that deskless employees are aligned with leadership and a company’s vision.

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Alignment by Cascading Goals

May 13, 2019 8:01:00 AM / by Tanya Alvarado posted in Employee Engagement, Leadership, improved communication, employee alignment, Goals

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Cascading goals is the process of setting and linking goals at different levels within a company. The intention is to ensure and maintain the alignment of a company’s objectives and employees’ goals and activities.


At the top, the CEO sets a company-wide goal, then assigns roles or tasks to lower leadership in order to accomplish these goals. As you can assume, these people assign smaller goals to the employees beneath them, and it goes on and on. Although the goals get smaller, they must stay linked to the ultimate, company-wide goal. Employees should always keep in mind what picture their piece of the puzzle is helping put together.

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