Product Updates Summer 2019

Aug 1, 2019 2:53:00 PM / by Tanya Alvarado

 

There are big changes happening here at InvolveSoft! In the month of July alone we have introduced more updates to the platform than ever before. Our team has been hard at work taking in ideas and recommendations from our very own customers to build the best platform possible. We hope that these improvements make for a better user experience and serve as a huge help to administrators. 

My Account

Big news, our Events tab is gone! Event information is now consolidated under the My Account tab where you will find My profile, My Progress and My Events! We believe that this is more organized and clear.

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Home

Searching for an event is easier than ever with additional search bar filters. You are able to look up events within your desired range of miles or kilometers (for our international friends). Additionally, specify your availability window by day and time of day, duration of event, by community, by in-person or virtual events, and by custom categories like "Department" in the photo below. Custom categories are established by administrators.

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If there are no events that match your filters, don't worry! You don't even have to update the filters yourself to see more options. In our Amazon-esque layout, plenty of events to choose from will populate below the search bar. You will automatically be shown events just a bit further outside your chosen distance of travel, plus virtual events that require no travel at all.   

 

Communities

Have a question for the members of your community? You could always add a question in the Events Details page like before but maybe this question has nothing to do with the event in particular. Now there is a perfect place for this! Users can ask and reply to questions on the Activity Feed which is open to ALL community members.

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Settings

 

Points Management Turned On

If the admin turns on the Points Management on they will be asked to assign points to the various actions that we offer. Assign 50 points for a user signing up, or 20 if they share a post to social media, maybe 150 points for signing up to another event. The amount of points is completely up to the admin.

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Next, establish how many points it takes to reach bronze, silver, and gold status. Then, choose the reward for each of the 3 levels. Get creative! Gamify the user experience to engage all employees in a fun way. Don't forget to Save your changes!

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With Points Management turned on the User Profile will look a little different. By going into My Progress, users will see everything they need to keep track of their points and work toward rewards.

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Points Management Turned Off

On the flip side, your company may not be ready or uninterested in gamification at the moment. That is no problem at all for our platform. An admin would just go into their Settings tab and turn off Points Management.

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Again, the User Profile will change due to this. Progress will be measured in hours only, no points! Users will see their personal goal, company goal, events attended and more.

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T-Shirt Sizes

At times your company may need to poll the t-shirt sizes of your employees, whether it be for a volunteer event or a company picnic. This feature actually came from a suggestion from a valued customer, Jackson Family Wines! This easy feature allows you let employees choose their desired size. Just click the button to turn it red and input available sizes. This change is reflected under the Basic Information tab when creating an event. Admins would click the “Provide T-shirt size” option so that users are directed to choose a size once they sign up for the event.

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CRA

There are now more CRA options for types of answers. Before the only option was "text" and users filled in their own answers. However, feedback from admins at Broadway Bank, another valued customer, inspired our engineers to create a change. The "text" option left the door open to misspellings and abbreviations that made the admins' job more difficult. To combat this problem we have added multiple answer types like numbers, decimals, yes/no, and multiple choice to make things clear and concise. Users can also now add CRA qualifications to unique wins.

 

CRA settings

 

Creating an Event

 

Basic Information

We have added many new small improvements to the Basic Information section when creating an event.

  • Add a hyperlink of the org/nonprofit that will show up for users on the Event Details page
  • An option to “Describe the impact this event will have” to help drive Sign Ups
  • More options if an event qualifies for CRA

 

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Shifts & Users

    • Introduced the concept of minimum attendees
    • Hours credited. When you first input the start and end time the hours credited will automatically input a number. For example, the event is marked at 2-4pm so it will say 2 hours credited. However, we have seen in the past that admins would like give people more hours to account for travel time or clean up. Now you have the ability to change hours credited to whatever you see fit!
    • “All Day” option. Does all day mean 24 hours or is it 8 or 9 hours? You get to decide!
    • If you host a virtual event you can add a timezone to events

 

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That wraps up our July product updates! InvolveSoft is consistently listening to customer feedback to improve the experience for everyone. As always, please contact us if you have any questions about the platform and its updates. 

 

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Topics: News, Features, Product Updates

Tanya Alvarado

Written by Tanya Alvarado

Marketing Representative @InvolveSoft