Aligning Leadership with Remote Workers

Jul 29, 2019 7:45:00 AM / by Tanya Alvarado posted in rentention, employee alignment, remote workers

0 Comments

 

The flexibility and freedom that remote work provides might actually be what employers fear the most. Remote work poses many questions and concerns for leadership. If an employee is left to their own devices, will their work get done? If they aren’t in the office everyday, will they feel like a part of the team? Will they understand the culture of the company or its vision? Will they build loyalty to the company or will they leave after a few months? 

Read More

Practical Uses of Artificial Intelligence in Business

Jul 22, 2019 7:55:00 AM / by Tanya Alvarado posted in employee alignment, NLP, AI

0 Comments

Buzzwords like machine learning, problem solving, and cognitive intelligence might help drive clicks to an article, but leaders do not care about fluff. Leaders want answers to real life problems like, what will help me increase my bottom line? What will integrating Artificial Intelligence technology look like in the everyday routine of my employees? Will this sophisticated technology drive alignment and make things simpler, or will it make things more confusing? Here are some straight-forward, real life applications of AI that all companies can profit from. 

Read More

Exercise Your Company's Core Values from the Bottom Up

Jul 15, 2019 3:53:20 PM / by Tanya Alvarado

0 Comments

 

“Are your employees aligned with the company's mission?” This is a common question posed to leadership because it’s common that employees cannot name what their company values most if you asked them. If your employees don’t know what you stand for, how will your customers? Here are some simple, helpful tips to exercise your company’s core values from the bottom up.

Read More

5 Reasons Leaders Should Keep Their Ear to the Ground

Jul 1, 2019 5:19:14 PM / by Tanya Alvarado posted in Employee Retention, improved communication, rentention

0 Comments

 

 

Sir Winston Churchill once said “The nation will find it very hard to look up to the leaders who are keeping their ears to the ground.” The approach of ignoring the popular opinion of the masses during war may work for a prime minister, but it won’t work in business. Running a company isn’t like fighting a war. In war you can’t pack up your desk and leave if you are unsatisfied, overworked, and under-appreciated. However, losing employees at a high rate is a boss’s worst nightmare. Ruling with an iron fist and no regard for what your employees need won’t give them any reason to trust you or to respect you. In fact, one study shows the number 2 complaint from employees about their boss is that they don’t listen (number 1 was micromanaging if you’re curious). There is great value in actively listening, here are some reasons why:


Read More

3 Common Communication Mistakes that Risk Employee Engagement

Jun 24, 2019 6:10:00 AM / by Tanya Alvarado posted in Employee Engagement, improved communication, rentention, employee alignment

0 Comments

 

Leadership effectively communicating with employees is not a simple feat. Things get lost in translation as they move down the ladder and what you meant to say may not be delivered in that way. Here are some common communication mistakes that leadership make that risk employee engagement and retention, and the simple solutions to these problems.

Read More

Progress not Perks; Increasing Employee NPS

Jun 17, 2019 6:24:00 AM / by Tanya Alvarado posted in Employee Engagement, Employee Retention, improved communication, employee alignment

0 Comments

 

Employee NPS drives customer NPS and customer NPS drives company growth. So what is NPS? It stands for Net Promotor Score and it measure experience and loyalty. Basically, if you want to make money you have to keep your employees happy and loyal. Clear communication will outweigh any perks an office provides to its employees. If employees feel that management and leadership don’t effectively communicate with them and if they feel unfulfilled in their work, basketball tickets and raffles won’t stop them from seeking fulfillment somewhere else. This is why maintaining a feedback loop is crucial to running a good business. Here are some ideas to assure both leadership and employees are “in the loop”.

Read More

3 Reasons to incorporate AI and NLP in your company RIGHT NOW

Jun 10, 2019 7:50:00 AM / by Tanya Alvarado posted in Trend, Leadership, NLP, AI

0 Comments

 

In today’s day and age,  a majority of us have a general understanding of what Artificial Intelligence entails, whether it be from a computer science course in college or a Black Mirror episode. But what’s Natural Language Processing? Did you know you probably already use it everyday?

 

NLP is sentiment analysis on Facebook or Twitter when you react to a post with a like, emoji, or comment. It’s the chatbots on the lower corner of a website offering customer support. It’s speech recognition used by voice assistants like Siri or Alexa. It’s machine translation tools like Google Translate.

 

Simply put, NLP is the science of programming machines to understand human language. Since most of us use at least one of these daily, we know they’re imperfect. Bridging the gap between digital data and human communication is extraordinarily complicated as language is full of contextual rules and inflictions that even humans misinterpret among each other.

 

Although it needs work to measure up to the human brain, it’s an invaluable tool that companies like us use everyday. Here are a few examples of how organizations benefit from NLP.

Read More

Unhappy Employees are Expensive

Jun 3, 2019 9:26:00 AM / by Tanya Alvarado posted in Reducing Employee Turnover, improved communication, rentention, employee alignment

0 Comments

 

 

Lost productivity including absenteeism, illness, and other problems that result when employees are unhappy at work is costing the American economy $350 billion dollars a year, according to the Gallup Organization.

 

As work culture evolves and companies do more to keep their employees happy, employees in turn expect more from leadership and will not hesitate to leave if certain expectations are not being met. So save yourself the high cost of turnover and try to spot out any warning signs of an unhappy employee and nip them in the bud.

Read More

Feeling Lost? Tips to Align your Deskless Workforce

May 27, 2019 9:21:00 AM / by Tanya Alvarado posted in Employee Engagement, employee alignment, remote workers

0 Comments

Did you know that 65% of all lost customers can be traced to a disengaged employee?  In many ways, the deskless workforce is the face of the company that customers see first and interact with directly. They’re on the sales floor, greeting you as you enter a store, working the lines in factories, performing inventory and more. They’re on their feet, in the field, facing customers daily. They're the backbone of most large companies making them an invaluable tool for leadership. They are who provide information on the pulse of the company’s day to day business. Who else knows the customer better? For these reasons and more, it’s crucial that deskless employees are aligned with leadership and a company’s vision.

Read More

The Pros of Remote Work

May 20, 2019 9:01:00 AM / by Tanya Alvarado posted in Employee Engagement, Employee Retention, millennials, rentention, remote workers

0 Comments


 

The 9-5 workday is old-fashioned. People, especially millennials in the workforce, simply expect more from their employer. They want flexibility and freedom, the feeling of not being tied down, and an escape from the traditional. So what’s so great about working remote?

 

Read More